This is the family notebook. It is a Dell Inspiron N5110 and
running Windows 7 Home Prem. I have it dual booting Ubuntu for my personal
computing. It has been running without any problems since purchase going on 2
years now.
My wife teaches a class for a medical university. She is
about to put class information on the computer, so I took on the task of
getting it back up to snuff. I updated Windows with the latest security
updates. Rebooted successfully. There was expired McAfee Enterprise on the
notebook from a previous semester. However it has been expired for a month, and
I would rather take care of my own computer. So I wanted to install my own
version of McAfee to manage the security. The disc instructions said to be
connected to the internet and uninstall any other non-McAfee security products.
Note: if you already have McAfee product installed, they will uninstall it
automatically...
So install disk. Made sure I had internet connection. McAfee
wanted to autorun install. I accepted.
I didn't know that McAfee was disabled. Message box popped
up to click here to reenable... I just let the install try to do its thing, but
maybe a minute later I got a blue screen.
I didn't freak out. Blue screen said if happens again boot
into safe mode. I was able to get into safe mode. Talked to my wife all her
must have files are backed up off the computer. However, I was not sure of my
next step. Just unistall McAfee from safe mode or do something with the F8
screen to boot to known good config?
I knew the computer was working fine before installing new
A/V, so decided I would do the F8 boot to last known good config. Here is the
new problem though. Since I am dual booting Win7/Ubuntu 13.10, the F8 option to
start know good config is not coming up as an option in the boot screen.
Is there a way to do this from safe mode? The answer is yes.
Good old Google search...
Alright back in business... well, Win7 desktop business...
Next step: Going to uninstall McAfee Enterprise this time
before trying to install McAfee Total Protection. Going to McAfee website
looking for their uninstall tool.
McAfee Enterprise actually uninstalled fine through control
center actually. Then installed McAfee total protection, did full scan, and no
problem. I downloaded Windows critical updates again. Wife is good to go with
putting her class stuff on the computer again.

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